Technical Support Staffordshire
Home Home Technical Support Business Technical Support Other Services About us Email us
 


Surfing and Sending

All you want to do is get onto the Internet and Send and Recieve emails from your friends. How hard can that be?

If only all roads were straight!
PC's can be fussy at the best of times and the Internet and email are no exceptions unfortunately. It would be nice if you could view webpages without any problems and be able to both send and receive emails without technical issues slowing you down. This can be a nightmare when you really need to send or receive a very important email, or when your selling something on ebay. Well we can help. We can visit your home and investigate the Internet and/or email problems you are having.

Internet problems
Whether your having problems viewing all webpages or just some we can help. It maybe that some websites don't view correctly on your screen which is very frustrating, again we will find you a work around solution to resolve this issue. You may not even be able to get any webpages to show up at all, we can investigate where the cause is and find a solution to resolve and fix this problem. Or it maybe that your struggling understanding how to setup your Internet connetion, whether it be Dialup or Broadband and speaking to the ISP advisors is making you frustrated, as its all going over your head, and you don't fully understand it. we can help.

Email Problems
Email problems can come in many different forms, whether its unable to send emails, receive emails or even both. You may not even be able to open any attachments which arrive in your inbox. Or you may be having problems setting up your email account in Outlook. We can help.



Solution

Our Internet and Email solutions include:

Internet: System check, modem/broadband testing, communication with ISP on your behalf, alternative temporary Dialup connection solution, setting up process, security settings check.

Email: System check, Connection status, Email POP3 account setup, spam solutions, temporary spam free email account until yours is fully fixed, (also available as webmail) re-installations of Outlook, communication with email supplier on your behalf, Inbox and Outbox checks, security settings check, Outlook and email settings check.

Email fix:     £25.00 per hour
Email fixes are usually completed within 1 hour.
Minimum call out charge of £25.00. We do not round up to the nearest hour, we charge by the minute.

Internet fix: £25.00 per hour
Some Internet fixes can take up to 2 hours, depending upon the condition and speed of the PC.
Minimum call out charge of £25.00. We do not round up to the nearest hour, we charge by the minute.

If you are located 10 miles outside of Leek Town Centre, then their will be an additional callout charge of £1.00 per mile.

Operating hours:
Monday - Friday: 9:00am - 8:00pm.
Saturday & Sunday: 11:00am - 6:00pm.
Bank Holidays: 10:00am - 5:00pm. (Please note: Additional Bank Holiday hourly charge of £10.00 per hour)

Contact us today on 07834 907051 or email us to arrange a time for your Email - Internet visit.

 

Home Home Technical Support Business Technical Support Other Services About us Email us
Copyright 2006 © RLR Services. All Rights Reserved www.technicalsupportleek.com is part of RLR Services
Web Design by Lee Richards, Web Designer